METHODOLOGY FOR MODELING HYBRID ADMINISTRATIVE BUSINESS PROCESSES

The paper deals with methodology of modeling hybrid administrative business processes. Literature review shows that there are many definitions and interpretations of the concept of “business process”. However, among researchers there is no clear definition of the hybrid business process approach in modeling of administrative activities. There was given definition to hybrid administrative business process, principles of modeling hybrid administrative business process. Business process modeling describes the logical relationship of all elements of a process from its beginning to its completion within an organization. The proposed methodology is based on the Casewise Framework methodology and ARIS House methodology. According to this methodology it is planned to describe and formalize public administrative processes. It was considered a formalized representation of the enterprise in the form of a matrix, which built on the basis of the model of Professor Zachman. Changes in the processes of a modern enterprise are carried out continuously. The same need makes it necessary to change the processes of functioning of state bodies. Therefore, “business engineering” should be viewed not as a technology for describing and re-engineering business processes during the preparation of a company or government agency for automation, but as a regular management technology based on its electronic business model. Modeling of hybrid administrative business process is explored on the case of licensing of providing scientific and research activities of universities.

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