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EFFECTIVENESS OF ARTIFICIAL INTELLIGENCE IN RECRUITMENT

https://doi.org/10.55452/1998-6688-2025-22-2-412-422

Abstract

This study aims to explore the use of Artificial Intelligence in recruitment, focusing on its impact on decisionmaking, transparency, and trust. Artificial Intelligence has rapidly become a vital tool in modern recruitment processes, automating key tasks such as screening and interview scheduling. This research applies comprehensive analysis, utilizing both descriptive and network methodologies, to examine how Artificial Intelligence-driven recruitment affects stakeholders, particularly in terms of trust in Artificial Intelligence systems. The findings show key areas in the application of Artificial Intelligence in recruitment, including automated decision-making, stakeholder interaction, and the ethical concerns surrounding bias and transparency. Transparency not only enhances the perceived fairness of Artificial Intelligence processes but also builds trust among both recruiters and candidates. However, overreliance on Artificial Intelligence, especially without proper human oversight, may cause discomfort, leading to a potential erosion of trust. Artificial Intelligence helps organizations improve their recruitment outcomes, particularly in achieving diversity and minimizing biases. Artificial Intelligence in recruitment hinges on transparency, trust, and a balanced integration of Artificial Intelligence and human input. These insights are valuable for organizations looking to optimize their recruitment processes and foster trust in Artificial Intelligence-driven systems.

About the Authors

A. Oralbayev
Institute of Applied Research and Sustainable Development
Kazakhstan

 master’s student 

 Almaty 



N. Bekbolat
Institute of Applied Research and Sustainable Development
Kazakhstan

 master’s student 

 Almaty 



A. Begdildayev
Institute of Applied Research and Sustainable Development
Kazakhstan

 master’s student 

 Almaty 



A. Azhibay
Institute of Applied Research and Sustainable Development
Kazakhstan

 master’s student 

 Almaty 



D. Serikbay
Institute of Applied Research and Sustainable Development
Kazakhstan

 PhD candidate 

 Almaty 



E. Keser
Isik University
Turkey

 MBA 

Istanbul 



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Review

For citations:


Oralbayev A., Bekbolat N., Begdildayev A., Azhibay A., Serikbay D., Keser E. EFFECTIVENESS OF ARTIFICIAL INTELLIGENCE IN RECRUITMENT. Herald of the Kazakh-British Technical University. 2025;22(2):412-422. https://doi.org/10.55452/1998-6688-2025-22-2-412-422

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ISSN 1998-6688 (Print)
ISSN 2959-8109 (Online)