kaz29Вестник Казахстанско-Британского технического университетаHerald of the Kazakh-British Technical University1998-66882959-8109Казахстанско-Британский Технический Университет10.55452/1998-6688-2025-22-4-244-253kaz29-2297Research ArticleКОМПЬЮТЕРНЫЕ НАУКИCOMPUTER SCIENCEБЕНЧМАРКИНГ ГОРОДОВ ПО УРОВНЮ КОМФОРТНОСТИ ПРОЖИВАНИЯ И ВОВЛЕЧЕННОСТИ ГРАЖДАНBENCHMARKING BEST PRACTICES OF TOP-RANKED CITIES FOR HIGH LIVABILITY AND CITIZEN PARTICIPATIONhttps://orcid.org/0000-0002-0678-7583СатыбалдиеваР. Ж.SatybaldiyevaR. Zh.

к.т.н., ассоциированный профессор

г. Алматы

Cand. Tech. Sc., Associate Professor

Almaty

r.satybaldiyeva@satbayev.universityhttps://orcid.org/0000-0002-4970-3095КальпееваЖ. Б.KalpeyevaZ. B.

PhD, ассоциированный профессор

г. Алматы

PhD, Associate Professor

Almaty

zh.kalpeyeva@satbayev.universityhttps://orcid.org/0000-0002-8499-2101УскенбаеваР. К.UskenbayevaR. K.

д.т.н., профессор

г. Алматы

PhD, Associate Professor

Almaty

r.k.uskenbayeva@satbayev.universityhttps://orcid.org/0000-0001-8509-3688СаркамбаеваШ. Г.SarkambayevaSh. G.

PhD, ассоциированный профессор

г. Алматы

PhD, Associate Professor

Almaty

sh.sarkamabyeva@satbayev.universityhttps://orcid.org/0000-0003-0409-3526РазакА.RazaqueA.

PhD, профессор

г. Алматы

PhD, Professor

Almaty

r.abdul@satbayev.universityhttps://orcid.org/0000-0002-3863-942XЭллеВ. Ж.ElleV. Zh.

м.т.н.

г. Алматы

MSc

Almaty

v.elle@satbayev.universitySatbayev UniversityКазахстанSatbayev UniversityKazakhstan202523122025224244253Copyright © Сатыбалдиева Р.Ж., Кальпеева Ж.Б., Ускенбаева Р.К., Саркамбаева Ш.Г., Разак А., Элле В.Ж., 20252025Сатыбалдиева Р.Ж., Кальпеева Ж.Б., Ускенбаева Р.К., Саркамбаева Ш.Г., Разак А., Элле В.Ж.Satybaldiyeva R.Z., Kalpeyeva Z.B., Uskenbayeva R.K., Sarkambayeva S.G., Razaque A., Elle V.Z.Данная работа распространяется под лицензией Creative Commons Attribution 4.0.This work is licensed under a Creative Commons Attribution 4.0 License.https://vestnik.kbtu.edu.kz/jour/article/view/2297

В статье представлен сравнительный анализ международных систем бенчмаркинга и их применения для оценки комфортности городской среды и гражданской вовлеченности. Исследование охватывает ключевые мировые индексы – Economist Intelligence Unit (EIU), Mercer, PwC, TUWIEN Smart City Model, MIT Treepedia и National League of Cities (NLC) – с целью выявления современных тенденций и типологии методов сравнительной оценки городов. Определены четыре основных типа бенчмаркинга: многофакторные индексы, рейтинги одного показателя, аналитические обзоры и диагностические метрики. На примере г. Алматы показана адаптация международных практик к местному контексту. В период 2020–2023 гг. в рамках программы «Бюджет народного участия» реализовано свыше 1500 проектов, преимущественно в сферах озеленения, благоустройства и безопасности. Цифровые платформы (Open Almaty, iKomek, Almaty Urban Center) способствуют повышению активности населения, однако сохраняются различия в уровне цифрового доступа. Полученные результаты подтверждают, что бенчмаркинг является эффективным инструментом управления и оценки городской среды. Опыт г. Алматы демонстрирует потенциал сочетания международных практик, цифровых технологий и общественного участия для формирования устойчивых и инклюзивных городов.

This article presents a comparative analysis of international benchmarking systems and their application to assessing urban livability and citizen engagement. The research examines key global indices – Economist Intelligence Unit (EIU), Mercer, PwC, TUWIEN Smart City Model, MIT Treepedia, and the National League of Cities (NLC) – to identify dominant trends and classification models of city benchmarking. Four major types of benchmarking practices were defined: multi-factor indices, single-indicator rankings, thematic analytical reviews, and diagnostic metrics. An empirical case study of Almaty, Kazakhstan, demonstrates the adaptation of international practices to the local context. Between 2020 and 2023, over 1,500 participatory projects were implemented under the Participatory Budget program, primarily in urban greening, infrastructure, and public safety. The findings show that digital governance platforms (Open Almaty, iKomek, Almaty Urban Center) enhance civic participation but remain limited by unequal digital access. The study concludes that benchmarking serves as an effective governance and evaluation tool for improving urban livability and inclusiveness. The Almaty case illustrates the potential of combining global best practices, data-driven governance, and participatory approaches to foster sustainable urban transformation.

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The authors declare that there are no conflicts of interest present.